Virtual Training Course


Communication and Conflict Resolution - VT

>> Click here to book this training as an In-House course <<

This Course is not part of the MUS Subscriber discount structure.

Price: R1817.00 (VAT Incl.) Per Person
Presenter: Ms Mandie Wentzel
Date: 5 Apr '19
Times: Registration:08H00 Start:08H30 End:16H00
Duration: 1 Day
CPD Hours: Attendance at this seminar will secure 6.5 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)
Platform: Web Based (Online)
Course Facilitator: Nerissa Singh
T:  011-886-1395
E:  nerissa@probetaatraining.co.za
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The indivudualised Tall Trees Leadershop Profile report in included in the price. In the end, conflict is the result of people’s unfulfilled expectations, differences in style, clashes of values and temperament. Tall Trees profiles help each participant understand their communication and conflict management style and to make the adaptations necessary for better communication with the rest of the team. The reasons for the conflict emerge very clearly from the discovery of every team’s Tall Trees Leadership profile. In black and white, you have the list of everybody’s stressors and the needs that will stay unfulfilled, causing conflict. These differences can be discussed constructively and practically, based on the individual TTLPs. Tall Trees enable the company to write a conflict management protocol based on the combined conflict profile of the company. No single set of conflict solutions can do the job for all groups of people. We are simply too different. One institution will be confrontational and direct, while another will be more diplomatic and indirect in handling conflict. The Tall Trees Leadership Profiles (TTLPs) of the team members will reveal the suitable conflict handling style. Every participant receives feedback in six functional areas, one of which is “Forest Fires”. This relates to the employee’s style of communication and highlights areas in which the communication skills should be improved. Everybody has a favourite style, and all the colleagues are responsible to adapt their preferred style to that of their colleagues. Practical suggestions regarding adapting emerge from the feedback to each team member. This course will be presented in association with Tall Trees Profiles, facilitated by accredited Tall Trees Facilitators, whom will also include experienced Chartered Accountants. Some of the softer and more intangible aspects of corporate life will be addressed here.

Tall Trees Profiles strives to be the answer to modern-day training challenges by being committed to: • accessibility • affordability • multicultural relevance • academic accuracy • excellence in presentation and material • being suitable for small to mega-institutions • being applicable in both the private and public sector • practicality and suggestions for growth that can be implemented immediately The TTLP for the corporate sector helps every company determine exactly what constitutes its success and why it possibly eludes them. The testimonies of members of diverse professions confirm the relevance and practical applicability of the enrichment Tall Trees can offer the corporate world in general.

Discover more about your Social Profile and look deeper into your Forest Fires!

• Final year Trainees: Day 3 of the workplace readiness programme (optional) • Other trainees, not in their final year, as part of Professional skills development • For HR managers and Senior Management, as a Team Building session • For Senior Management, as part of Strategic Planning

Delegates must have the following available on the course day: a) Own computers (PC or laptop) with Excel and MS Word loaded onto the machine b) Stable internet Connection (Wi-Fi or 3G) with sufficient data for the two days c) Headset (microphone, speakers) for each delegate d) Webcam (external or built-in) – recommended e) Google Chrome loaded onto the machine (breakout functionality) For the engagement activities and online tools, other devices such as the iPad and iPhone are NOT recommended. Please ensure that you are logged in 15 minutes prior to the start of the session

Delegates attending this course, should first have attended the basic TTLP course / workshop.