Available Course
Communication Skills
>> Click here to book this training as an In-House course <<
| Duration: | 1.50 |
| CPD Hours: | Attendance at this seminar will secure 1.5 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc) |
| Course Facilitator: |
Bianca Filmalter
T: 0118861395 E: gillian@probetatraining.co.za |
| Back | |
The 8 steps towards interacting across boundaries
Culture clash
Clarifying miscommunication
Gaining sophistication through relationships
Friendships
Intentions underlying responses
Helping people solve their problems
Listening and responding alternatives
Phrasing an accurate understanding response
Expressing acceptance verbally