Communication Skills: Building Relationships with Diverse Individuals
|CPD Hours:||Attendance at this seminar will secure 1.5 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)|
Gillian Peach- Stander
Interacting effectively with peers from different cultures, ethnic groups, social classes and historical backgrounds does not come naturally. However, we are required to interact effectively with people from a wide variety of backgrounds and characteristics. In order to do so, we need certain skills and tools to build positive relationships across boundaries.
Despite the cultural clashes and misunderstandings, this webinar will help you develop positive relationships with diverse individuals.
• The 8 steps towards interacting across boundaries • Culture clash • Clarifying miscommunication • Gaining sophistication through relationships • Friendships
Individuals who want to build effective relationships with individuals from diverse backgrounds.
Please ensure that you are logged in 15 minutes prior to the start of the session