Available Course

Giving and Receiving Feedback and Criticism

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Duration: 1.0 hour
CPD Hours: Attendance at this seminar will secure 1 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)
Course Facilitator: Bianca Filmalter
T:  0118861395
E:  gillian@probetatraining.co.za

This is the seventh webinar in a series that looks at the Ten Soft Skills Everyone Needs in the Workplace. In this session we will take a look at the skills needed to Give and Receive Feedback and Criticism. Feedback and criticism, when given in an appropriate way at an appropriate time, can have many positive effects – both for the giver and the recipient. The trick is to learn how to criticise in a positive and constructive manner, and to watch out for the pitfalls of negative criticism.

• To gain a clear understanding of the relevance and importance of soft skills in the workplace • To develop the necessary soft skills to make a positive impact within a team and contribute towards the success of an organisation

Soft Skill 9: Giving and Receiving Feedback • The effect of negative criticism • When does criticism become positive • Guidelines for giving Constructive Feedback • Guidelines for receiving Feedback

Any employee that wants to make a positive impact in the workplace and be successful in reaching his or her career goals