Giving and Receiving Feedback and Criticism
|CPD Hours:||Attendance at this seminar will secure 1 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)|
This is the seventh webinar in a series that looks at the Ten Soft Skills Everyone Needs in the Workplace. In this session we will take a look at the skills needed to Give and Receive Feedback and Criticism. Feedback and criticism, when given in an appropriate way at an appropriate time, can have many positive effects – both for the giver and the recipient. The trick is to learn how to criticise in a positive and constructive manner, and to watch out for the pitfalls of negative criticism.
• To gain a clear understanding of the relevance and importance of soft skills in the workplace • To develop the necessary soft skills to make a positive impact within a team and contribute towards the success of an organisation
Soft Skill 9: Giving and Receiving Feedback • The effect of negative criticism • When does criticism become positive • Guidelines for giving Constructive Feedback • Guidelines for receiving Feedback
Any employee that wants to make a positive impact in the workplace and be successful in reaching his or her career goals