Available Course

Office Etiquette

>> Click here to book this training as an In-House course <<

Duration: 1.5 hours
CPD Hours: Attendance at this seminar will secure 1.5 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)
Course Facilitator: Gillian Peach- Stander
T:  0118861395
E:  gillian@probetatraining.co.za
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Manners are more important than laws. Manners are what vex or soothe, corrupt or purify, exalt or debase, barbarize or refine us ~ Edmund Burke Success in any industry relies on relationships, whether with co-workers, clients, suppliers or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct oneself in the company of others.

• Define etiquette and provide an example of how etiquette can be of value to a company or organisation. • Understand basic guidelines when it comes to the proper form of address, grammar standards, and use of acronyms in e-mails. • Understand basic guidelines in the use of the telephone, voicemail, and cell phone. • Understand basic guidelines in international etiquette.

First year trainees and anyone who would like to learn the skills for office etiquette (more specifically phone and email etiquette).