Coaching Skills to Improve Staff Performance
|CPD Hours:||Attendance at this seminar will secure 2 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)|
Bianca Van Wyk
Coaching is a cost-effective, efficient way of supporting people’s development and growth. Unlike a training course, coaching is flexible in its timing and an integral part of a leader’s work day, providing what staff members need to reach their full potential. It is a partnership between a leader and his/her team member and for it to be successful, both parties need to be motivated to participate in the coaching process by being open and trusting and setting out the ground rules for coaching to take place. During this session we look at how to structure a successful coaching session and applying a Coaching Method.
• Conversational Coaching • Construction of a Coaching Conversation • The TGROW Model of Coaching • Active Listening • Incisive Questions • Great Coaching Questions
Team leaders, supervisors, and managers.