Attendance at this seminar will secure 2 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc)
Bianca Van Wyk
0118861395
gillian@probetatraining.co.za
Great products and services are made and delivered by great teams. Working in a successful and happy team is extremely satisfying. The cooperative atmosphere, the ease of achieving big results and the sense of significance of belonging to a successful team is very appealing. Working as part of such optimal teams are the dream of any individual and organisation.
This session focuses on transforming a group of people to a team of motivated individuals who work smoothly towards a common goal.
• Core qualities of a team and the secret to its efficiency
• Belbin Roles, their effect on maximising efficiency and conflict resolution
• Structural components of a team and their part in team’s success
• Effect of time and maturity on team leadership
• Team life-stages and how to manage each stage
• Collective problem solving, differences between cooperative and competitive problem solving
• Feedback process and praising techniques
• Coaching methods including peer-to-peer and management coaching
• Emotional intelligence and its effect on team’s efficiency and success
• Enhanced communication skills with emphasis on non-verbal communication and body language
• Team bonding techniques to increase trust and professionalism within teams
