The course content will cover:

- An overview of the dispute resolution process

- Requests for reasons for an assessment

- The various penalty provisions and the circumstances in which penalties
can be waived or reduced

- The objection process

- What to do when there is a problem with the objection process

- The pay-now-argue-later principle and applying for a suspension of
payment

- The SARS complaints management office

- When and how to use the Tax Ombud

After attending this webinar delegates will know:

• The process to be followed in resolving disputes with SARS

• How and when the various penalty provisions in the TAA will apply and
the circumstances in which the penalties can be reduced or waived

• What to expect from SARS in the dispute resolution process and what
action to take when SARS does not meet their obligations