Inspection findings keep returning to the same themes, and most of them come down to documentation that does not reflect what the firm actually does. This refresher takes registered firms through the most common issues identified, explains why they matter, and shows what good documentation looks like in practice. The aim is to help you test your own system against these themes before someone else does.
1. Where firms most often fall short - An overview of the recurring themes from inspections and reviews
2. Risk assessments that are specific to your firm - Moving from generic statements to your firm’s own circumstances
3. Responses that actually mitigate the risk – the four W’s
4. Evidence and documentation
5. Resources and service providers
6. Triggers for updating your system
• Registered firms with an existing system of quality management
• Partners and directors responsible for quality
• Quality management or compliance officers
• Anyone who maintains the firm’s ISQM documentation
