Attending the course and successfully completing the post-assessment, will grant you
2 hour/s verifiable CPD, recognised by the various
professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc). Please note that the
CPD certificate will only be issued once the post-assessment has been completed.
Plato said: Wise men talk because they have something to say; fools, because they have to say something. We communicate with people for the better part of everyday and should be have mastered it by now. Yet, everyday miscommunications occur between people. This webinar will help delegates understand the different methods of communication and how to make the most of them.
The delegates should understand the following:
• What communication is
• Identify barriers to communication and how to overcome them
• Non-verbal and para-verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Conversing and networking with others
The webinar will deal with the following:
• What is communication?
• Understanding communication barriers
• Para-verbal communication skills
• Non-verbal communication skills
• Speaking like a star
• Listening skills
• Asking good questions
• Appreciative enquiry
• Mastering the art of conversation
Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace.
