Attending the course and successfully completing the post-assessment, will grant you
1 hour/s verifiable CPD, recognised by the various
professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc). Please note that the
CPD certificate will only be issued once the post-assessment has been completed.
What is negotiation
Nature of win-lose and win-win dynamics
Understand the value of research
Define goals and bottom lines
Understand how to package offers
Working better as a member of a team in negotiation
Understand the role of nonverbal communication
Use listening, questioning and persuasive skills
Understand the importance of personal styles
Identify and use strategies and tactics
Identify and effective use communication channels
Create an effective plan for a variety of negotiations
