Many taxpayers have experienced grievances with SARS, but have not been successful in resolving the matter satisfactory. While many might debate the internal efficiency of these processes, taxpayers may also be at fault for not following the correct procedure when it comes to tax disputes. This course is the first in our 5-part series, and aims to guide the taxpayer in knowing their rights and responsibilities in resolving tax matters. Please note that while these courses are presented as a series of related matters, they cannot be booked as a bundle and bookings are to be made for each course on its own.

This session will cover the following: • Matters that are subject to objection and appeal • Steps in the complaints and dispute process: o Request for reasons and correcting errors o Complaints management office o Objection o Appeal o Tax board and tax court proceedings o Settling a dispute and the circumstances in which settlement would be inappropriate • Suspension of payment during a tax dispute • The mandate and authority of the Office of the Tax Ombud

Taxpayers, tax practitioners, business owners, advisors and other professionals might benefit from this course.