Building Compliant FICA Packs: A Practical CDD Workshop

This Course is not part of the MUS Subscriber discount structure.
R632.50 (VAT Incl.) Per Person
6 May '26
Registration: 08H30 Start: 09H00 End:13H00
4 Hours
Attendance at this seminar will secure 4 hour/s verifiable CPD points including other professional bodies (SAICA, SAIBA, SAIT, SAIPA , ACCA, IACSA & IRBA).
Web Based (Online)
LYNETTE BADENHORST
lynette@probetatraining.co.za

This course is designed to provide a practical, step-by-step understanding of Customer Due Diligence (CDD) in terms of FICA. It addresses the common challenges and uncertainties faced by compliance officers and those assisting them in the CDD process.

The focus is on equipping delegates with the knowledge and tools to confidently perform client due diligence, verify and corroborate information, assess risk, and compile complete and compliant FICA packs.

By the end of the course, delegates will have a clear, structured approach to applying CDD in practice, ensuring both regulatory compliance and effective risk management.

Walk away with a practical toolkit and confidence to perform Customer Due Diligence effectively and in line with FICA requirements


  • What is Customer Due Diligence (CDD) and its purpose under FICA
  • Step-by-step process for performing Customer Due Diligence
  • How to compile a complete and compliant FICA pack
  • Identification vs verification of clients – what it means and how to apply it
  • Acceptable sources and methods for verifying client information
  • How to corroborate client information using independent sources
  • Performing deep searches on clients to support compliance and risk assessment
  • How to conduct client risk assessments
  • Key risk factors to consider when assessing clients
  • Understandig and applying risk rating methodologies
  • Identifying beneficial owners of legal entities (companies, trusts, etc.)
  • Practical challenges in determining beneficial ownership and how to address them
  • Ongoing due diligence – what it is and when to perform it
  • Differences between:
  • Simplified Due Diligence (SDD)
  • Standard Due Diligence (CDD)
  • Enhanced Due Diligence (EDD)

Practical guidance on maintaining compliance and audit-ready documentation

Common challenges and frequently asked questions

  • Compliance Officers
  • Staff assisting with FICA and onboarding processes
  • Anyone responsible for Customer Due Diligence and client verification