Office Etiquette

Firm/Group/Company - R1748.00 (VAT Incl.) Individuals - R500.25 (VAT Incl.)
Firm/Group/Company - R1311.00 (VAT Incl.) Individuals - R373.75 (VAT Incl.)
If you do not inform us that you are unable to attend the webinar training session, and we are unable to reach you to confirm whether you would like access to the edited recording, your booking will automatically be credited after one week. You will then need to rebook the lesson through our Akhanani website.
Mrs Gillian Peach- Stander
3 Apr '26
09H00 - 10H30
1.5
Attending the course and successfully completing the post-assessment, will grant you 1.5 hour/s verifiable CPD, recognised by the various professional bodies (SAICA, SAIBA, SAIT, SAIPA , ACCA, IACSA & IRBA). Please note that the CPD certificate will only be issued once the post-assessment has been completed.
Web Based (Online)
Gillian Peach- Stander
0118861395
gillian@probetatraining.co.za

Manners are more important than laws. Manners are what vex or soothe, corrupt or purify, exalt or debase, barbarize or refine us ~ Edmund Burke

Success in any industry relies on relationships, whether with co-workers, clients, suppliers or investors.

When you’re well-mannered and considerate in dealing with others, you create engaging, productive and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct oneself in the company of others.

• Define etiquette and provide an example of how etiquette can be of value to a company or organisation.
• Understand basic guidelines when it comes to the proper form of address, grammar standards, and use of acronyms in e-mails.
• Understand basic guidelines in the use of the telephone, voicemail, and cell phone.
• Understand basic guidelines in international etiquette.

First year trainees and anyone who would like to learn the skills for office etiquette (more specifically phone and email etiquette)