For any organisation to be effective and efficient in achieving its goals, the people in the organisation need to have a shared vision of what they are striving to achieve, as well as clear objectives for each team / department and individual. You also need ways of recognising and resolving conflict amongst people, so that conflict does not become so serious that co-operation is impossible. All members of any organisation need to have ways of keeping conflict to a minimum - and of solving problems caused by conflict, before conflict becomes a major obstacle to your work.

Learn to face and resolve conflict and ensure that team members feel respected and understood, and that you appreciate their differences.

The 8 Causes of Conflict and Tension Different conflict styles Interest-Based Relational Model The conflict resolution process