Attending the course and successfully completing the post-assessment, will grant you
1 hour/s verifiable CPD, recognised by the various
professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc). Please note that the
CPD certificate will only be issued once the post-assessment has been completed.
This is the sixth webinar in a series that looks at the Ten Soft Skills Everyone Needs in the Workplace. In this session we will take a look at building Confidence.
Do you fear the prospect of making a mistake at work? Perhaps you’re worried about getting something wrong or upsetting a colleague with honest feedback. While it’s natural to feel this way, a lack of self-confidence could actually hold you back in the workplace and prevent you from reaching your full potential.
After all, having insecurities at work can make it hard to focus on your development and future success. On the other hand, being confident in yourself and your abilities helps you to feel good, increases your job satisfaction, and builds up your all-around happiness in your role.
So, if you want to improve your self-confidence at work, attend this webinar.
• To gain a clear understanding of the relevance and importance of soft skills in the workplace
• To develop the necessary soft skills to make a positive impact within a team and contribute towards the
success of an organisation
Soft Skill 8: Confidence
• How to say “no” to unreasonable requests
• How to ask for what you want
• What your own behavioural style is and how it affects your ability to be assertive
• To identify and challenge your negative inner dialogue
• The importance that language and body language play in assertive behaviour
• How to approach conflict situations with more confidence
• What skills to practice to improve your relationships with difficult people
• How to deal with confrontation, criticism and negativity more effectively
Any employee that wants to make a positive impact in the workplace and be successful in reaching his or her career goals
