Attending the course and successfully completing the post-assessment, will grant you
1.5 hour/s verifiable CPD, recognised by the various
professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc). Please note that the
CPD certificate will only be issued once the post-assessment has been completed.
The 8 steps towards interacting across boundaries
Culture clash
Clarifying miscommunication
Gaining sophistication through relationships
Friendships
Intentions underlying responses
Helping people solve their problems
Listening and responding alternatives
Phrasing an accurate understanding response
Expressing acceptance verbally
