Attending the course and successfully completing the post-assessment, will grant you
2 hour/s verifiable CPD, recognised by the various
professional bodies (SAICA, SAIBA, ACCA, IACSA, IRBA & etc). Please note that the
CPD certificate will only be issued once the post-assessment has been completed.
• Effective Communication
• Understanding our audience
• Presentation skills
• Delivering your presentation
• What is negotiation
• Nature of win-lose and win-win dynamics
• Understand the value of research
• Define goals and bottom lines
• Understand how to package offers
• Working better as a member of a team in negotiation
• Understand the role of nonverbal communication
• Use listening, questioning and persuasive skills
• Understand the importance of personal styles
• Identify and use strategies and tactics
• Identify and effective use communication channels
• Create an effective plan for a variety of negotiations
